*****Please refer to your order and post purchase notifications (email) for the most up-to-date information.*****
Canada & USA
We offer free Standard Shipping on orders over $150 before taxes. Shipping address must be in Canada or USA.
International Shipping
Shipping rates may be variable depending on your country , please refer to the shipping rates provided in your shopping cart.
Estimated Delivery
Please refer to the estimated delivery date in your shopping cart.
Shipping Days
All orders are shipped Monday to Friday, excluding Canadian holidays.
Returns & Exchanges
If you are not satisfied with an online purchase, you may return it by mail. For more information, see Returns & Exchanges.
Refund & Exchanges
Policy
We offer a 30-day money-back guarantee with all purchases with the exception of heavy use. Original shipping and handling fees are not refundable. However, you will be provided a return label. Your refund will be paid in full to your original payment method once we have received the product.
Incorrect & Damaged Items
If you received an incorrect, damaged or defective item, please email [email protected] so that we may assist in correcting the order.
Return Address
To return your product, use the following mail address ” Unit 203 , 717 Queen St East , Toronto On, M4M 1H1 ”
Timeline
Once we receive the product, please allow up to 14 days to process your refund. Credit card refunds usually take 5-10 business days to appear on your statement.
